Shipping & Returns – Eva & Co
Use Code “FREESHIP” for Free Shipping on all orders $250+ (US ORDERS ONLY)

Shipping & Returns

EVA & CO. SHIPPING & RETURNS INFORMATION 

RETURNS 

Eva & Co. Marketplace purchases are not eligible for preference-based returns. However, if you receive a damaged or defective item, please email evaandco@evashockey.com within 5 days of receiving your order and our customer service team will process a replacement. To move things along even faster, please include pictures of the damage or defect, the order number and the product name. All orders are non-returnable and non-refundable.

International Returns: 

International returns are subject to different terms than U.S. returns. Currently, we are unable to process international returns for online purchases. If you receive a damaged or defective product, please contact us at evaandco@evashockey.com and we are delighted to assist you further.

SHIPPING:

SHIPPING TIMES 

Each new order will be shipped in the timeliest manner possible. Once your order leaves our fulfillment center, it should arrive in 3-5 business days. 


**Please note that during promotional events or holidays, your order could experience delays due to a high volume of orders. Thanks in advance for understanding! 

Standard Shipping - U.S.

Most Eva & Co. orders are U.S. orders via FedEx or USPS depending on the size and weight of the order and which items are ordered. *Please note: We ship Monday - Friday, and do not count weekends or U.S. holidays as business days.

Shipping Rates 

Shipping rates are effective as of August 14, 2021 and are subject to change. 

 

DOMESTIC RATES (US, Alaska & Hawaii)

ORDER TOTAL 

RATE

$0-$25

$7

$25.01-$50

$10

$50.01-$75

$12

$75.01-$100

$15

$100.01-$150

$18

$150.01-$200

$22

$200.01-$249.99

$25

$250.01+

FREE SHIPPING

 

**Most items shipped to Alaska and Hawaii require additional processing time. Some oversized or heavy items cannot ship outside the contiguous U.S. Please contact the customer service team at evaandco@evashockey.com if you live in Alaska or Hawaii and have any further questions about shipping.

CANADIAN RATES

ORDER TOTAL 

RATE

$0-$25

$15

$25.01-$50

$20

$50.01-$75

$25

$75.01-$100

$30

$100.01-$150

$35

$150.01-$200

$45

$200.01-$249.99

$50

$250.01+

$60

 

**All of our items ship from within the United States. Prices are shown in U.S. dollars. Please contact evaandco@evashockey.com for any additional assistance. Customers are responsible for import taxes, carrier fees, and customs declarations. Please allow 10-14 additional business days for delivery.  Free shipping discounts and offers listed on our website or on social media do not apply to Canada shipments.

Express Shipping

As of right now, Express Shipping is not available for Eva & Co, Marketplace products. This could change in the future, sorry for the inconvenience! 

Product Availability

Eva & Co. makes every effort to display the most current and accurate product inventory information. We will notify you directly in the event that a product's availability changes and therefore, effects your order. 

 

 


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What form of payments do you accept?
We accept all major credit cards, PayPal, Google Pay and Shop Pay.

What are your shipping policies?
Right now, we’re able to ship to the United States and Canada. All shipping rates are flat rate, please check out our shipping information page for more details.

Do you ship to Canada?
Yes, we finally are able to ship to Canada, yay! Visit our shipping information page for all details. And, please keep in mind that customers are responsible for any import taxes, carrier fees, and customs declarations that may occur in the shipping process. Please allow 10-14 additional business days for delivery.


Can I purchase a digital gift card?
Yes, we absolutely have gift cards available for purchase! Head here for more information.

Exchanges & Returns
All Eva & Co. sales are final. However, if you receive a damaged or defective item, please email evaandco@evashockey.com and our customer service care team will get you taken care of! For more information, head over to our returns information page.

Will there be more products?
Yes, of course! The next Eva & Co. collection launches in November. (And sooo many more after that!) Make sure you’re on the email list so you can always shop first.